TERMS AND CONDITIONS OF YOUR BOOKING

YOUR PAYMENT

1. A non-refundable deposit of 25% per person is required to confirm your booking with us. This should be paid when submitting your booking form. Upon receipt, we can process and confirm your booking. Your deposit should be received by us within 3 days of submitting your booking form.
2. Once your booking is confirmed, you will receive a confirmation invoice from us. Please check the invoice carefully, as you are responsible to advise us of any error. Please note that once your deposit is paid, there is a binding agreement as per the details of our confirmation invoice.
3. The balance payment specified on your invoice is due 60 days before your start date. If payment is not received, then we reserve the right to consider your booking as cancelled.
4. If you book within 60 days of the start date, then full payment is required upon booking.
5. Please note that all our prices are fixed in Malaysian Ringgit ( with some exceptions where the price is in £ pounds sterling or $ US dollars). Upon payment, please use the prevailing daily exchange rate to convert from your own currency.

IF YOU CANCEL YOUR BOOKING

If you wish to cancel your booking, you must provide WRITTEN NOTIFICATION ( our receipt of an email or letter) and then the following charges apply:

More than 90 days before your start date: Loss of your full deposit

Between 60 and 30 days before your start date: 50 % of the total cost of your programme cost

Less than 30 days before your start date: 100% of the total cost of your programme